Online Tools Help Center

Troubleshooting Shipment Tracking

The following issues are the same when using your mobile device or computer.

Can’t Track Shipment Using Standard Tracking

If you are using Standard Tracking methods in our Tracking Center and do not have a Lynden bill of lading number, reference number or connecting carrier pro number, please contact us at customercare@lynden.com, 1-888-596-3361, or live chat with us.

Can’t Track Shipment in EZ Commerce

If you are using EZ Commerce Tracking, which requires a login, and do not see the shipment(s) display, your account may have to be updated. Please contact us at customercare@lynden.com, 1-888-596-3361, or live chat with us.