The following issues are the same when using your mobile device or computer.
Can’t Track Shipment Using Standard Tracking
If you are using Standard Tracking methods in our Tracking Center and do not have a Lynden bill of lading number, reference number or connecting carrier pro number, please contact us at customercare@lynden.com or 1-888-596-3361.
Can’t Track Shipment in EZ Commerce
If you are using EZ Commerce Tracking, which requires a login, and do not see the shipment(s) display, your account may have to be updated. Please contact us at customercare@lynden.com or 1-888-596-3361.
Is your shipment being delivered to one of our locations? If so, there’s a chance we haven’t received your shipment yet. We suggest checking with the carrier that was bringing it to us to see if they have delivered yet, or checking back with us again in a day or so. If you are using Standard Tracking or Additional Tracking Methods and do not have a Lynden bill of lading number, reference number or connecting carrier pro number, please contact us at customercare@lynden.com or 1-888-596-3361.
To ensure better information security, tracking by container or equipment number is now only available within our EZ Commerce tool. To sign up for EZ Commerce, please submit our form. Otherwise, you can still track on our website using a Lynden tracking number or other reference number.