Shipping Guidelines

We want your freight to arrive at destination in the same condition that it was loaded into our aircraft. Below is a brief list of reminders to help you prepare, package, and protect your goods for a safe journey. Please contact our team with questions or for assistance.

Packaging

We do not offer packaging materials, such as boxes, bubble wrap, or blankets, at Lynden Air Cargo. All shipments must arrive ready to ship. If you need to palletize your items for proper shipping and handling, one can be provided by Lynden Air Cargo, and we can provide saran wrap to help secure the shipment. The weight of the pallet will be included in the total weight of the shipment. Please see Shipper’s Risk for a list of certain items that may only be sent at the risk of the shipper.

Shipments that requiring Special Handling

When shipping any hazardous material with Lynden Air Cargo, a hazmat declaration must be completed by the shipper in order for it to fly. Our warehouse personnel can provide the paperwork to do so.

Human Remains must fly priority service. Lynden Air Cargo must be notified 24 hours beforehand for flight building purposes. Priority shipments must be dropped off no later than four hours before scheduled departure time in order to make the flight.

Keep From Freezing (KFF) shipments need to be declared upon check-in.

Live animals must fly priority service. Lynden Air Cargo must be notified 24 hours beforehand for flight building purposes. Priority shipments must be dropped off no later than four hours before scheduled departure time in order to make the flight.

At Lynden Air Cargo, we are determined to fly your perishable items in immaculate condition. Delivering fresh produce to rural Alaska is something we pride ourselves on. We want to make sure you receive your goods in excellent condition, so we have a few tips below.

  • We offer chill and freeze storage areas at our Service Centers in Anchorage and Bethel. We offer freeze storage only at our Emmonak, Kotzebue, and St. Mary's locations. Our Nome location does not offer perishable storage at this time.
  • Chill and freeze freight need to be declared upon check-in. It must be reflected on your air waybill description.
  • We offer chill and freeze stickers; our warehouse personnel will make sure your freight gets labeled accordingly.
  • During the normal loading and unloading process, chill and freeze freight will not be in a temperature-controlled area. Please make sure your perishables can withstand being out of temp for 6-8 hours. We highly suggest gel ice packs and insulated shipping containers.
  • Leaking packages with not be accepted.

Vehicles, including snow machines, ATVs, and side by sides, need less than 1/4 tank of gas in order to fly. There are no means to empty gas tanks at Lynden Air Cargo. The freight must be dropped off ready to go.

All wild game meat must be clearly marked chill or freeze. No leakage will be permitted.

Shippers Risk

Lynden Air Cargo is committed to ensuring your freight is delivered to it’s destination in the best possible condition. That said, some products and materials require additional or special packaging to protect them against the normal rigors of shipping and handling. Please note that fragile and perishable items require special packaging for transport and may only be sent at shipper’s risk.

Common items sent at the shipper’s risk:

  • Counter tops
  • Fragile items
  • Glass, windows, windshields, etc.
  • Perishables
  • Porcelain products
  • Shower stalls
  • Sinks
  • Toilets
  • Uncrated ATVs, snow machines, and vehicles
  • Uncrated doors and windows