Create a Shipment: Troubleshooting

Access the Create A Shipment Feature

If you would like access to create shipments, bills of lading and other documents online you must be setup for EZ Commerce. Sign up for EZ Commerce.


Access Create a Shipment from the Mobile App

If you would like to create a shipment you must log into EZ Commerce from your computer as this feature is not currently available from our mobile app. If you are not currently an EZ Commerce user, please Sign up.

If you have any questions about creating a shipment, please contact us at customercare@lynden.com, 1-888-596-3361, or live chat with us.


Need a Bill of Lading Number for Your Shipment

If you would like access to create shipments, bills of lading and other documents online you must be setup for EZ Commerce. Sign up for EZ Commerce.


Can’t Print my Bill of Lading or Labels

If you are having trouble printing, please go into the “Activity” menu, select the shipment(s) you want documents for and print PDF’s. You can also email the documents.

If you have any printing questions, please contact us at customercare@lynden.com, 1-888-596-3361, or live chat with us.


Recurring Shipments

If you have shipments using the same general data such as company name, address, etc. the Template feature saves time by repeating that general data on future shipments. You can open an existing template, click on the pencil to edit and then save using the menu on the right side.

If you have any template questions, please contact us at customercare@lynden.com, 1-888-596-3361, or live chat with us.


Contact Us

If you have any questions not addressed here, please contact us at customercare@lynden.com, 1-888-596-3361, or live chat with us.